Fishtec – Live help

Do you have a burning question which you don’t have time to wait for an email response? Fishtec live help will enable you to find out if products are available, how a certain piece of new fishing tackle works or any tackle queries you have without the need to call or e-mail.

The new live chat is connected to our customer service fishing experts, who will answer any queries you may have.

Here’s how it works. Simply click the live help button on the right hand side of the screen.

A chat box will appear, simply type your message and wait for a response. Response time is usually within 5 minutes. A quick and simple layout allows you to easily ask your question and receive a response within seconds. Below is an example of interaction between a customer and employee.

A one-to-one real-time display is featured, ensuring questions are delivered, answered and received quickly. As much information as possible will be provided on all questions, hopefully making shopping easier and quicker for the customer.

Written by Kieron Jenkins