Fishtec – Live help

Do you have a burning question which you don’t have time to wait for an email response? Fishtec live help will enable you to find out if products are available, how a certain piece of new fishing tackle works or any tackle queries you have without the need to call or e-mail.

The new live chat is connected to our customer service fishing experts, who will answer any queries you may have.

Here’s how it works. Simply click the live help button on the right hand side of the screen.

A chat box will appear, simply type your message and wait for a response. Response time is usually within 5 minutes. A quick and simple layout allows you to easily ask your question and receive a response within seconds. Below is an example of interaction between a customer and employee.

A one-to-one real-time display is featured, ensuring questions are delivered, answered and received quickly. As much information as possible will be provided on all questions, hopefully making shopping easier and quicker for the customer.

Written by Kieron Jenkins

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Kieron Jenkins

About Kieron Jenkins

Born and raised on the rivers and lakes of south Wales, Kieron Jenkins won his first cap at the age of nine, fishing for the Welsh Youth International team. He has gone on to prove himself as one of the leading competition anglers of his generation, both on the river and also the stillwater scene. Specialising in nymph and dry fly fishing in the small streams and larger, freestone rivers of South Wales, he’s also a highly respected and innovative fly tier. Kieron regularly contributes quality features to online and printed game fishing publications. When he’s not fly fishing, kieron is digital marketing manager at Fulling Mill.